The Stor Trust & Safety Policy Is Important to Us. We Take Protecting Your Goods & Property Very Seriously
Our success depends on ensuring you have 100% trust in the safety and security of our marketplace. For that reason, there are three safeguards in place to protect you and your property
All Hosts and Renters using STOR undergo third-party checks to verify their identity through social media, telephone and SMS. Once on board, Users are required to fill out their profiles and provide information about their space or goods to be stored. Reviews and ratings from previous transactions are also shown. Secure messages are sent through the site. These allow you to ask questions or check other users’ details before agreeing to any storage arrangement.
All payment are made by credit/debit cards through our site using the Stripe Inc. Payment Gateway. Stripe Inc uses the very latest in 256-bit SSL security & is 100% PCI compliant, for your peace of mind. Companies such as Twitter, Pintrest, Xero, Salesforce, SurveyMonkey and 1,000’s more use Stripe.
As a Host, you set the terms and conditions of rental and access. Our terms and conditions clearly outline any dangerous goods and items which must not be stored in any space. These include:
If as a Host you ever feel uncomfortable either with the Renter or with the goods being stored in your property or warehouse space, please contact STOR immediately. We will arrange cancellation and removal of the goods on your behalf.
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