Stor trust and safety

User Verification

All Hosts and Renters using STOR undergo third-party checks to verify their identity through social media, telephone and SMS. Once on board, Users are required to fill out their profiles and provide information about their space or goods to be stored. Reviews and ratings from previous transactions are also shown. Secure messages are sent through the site. These allow you to ask questions or check other users’ details before agreeing to any storage arrangement.

Secured Storage

As a Host, you set the terms and conditions of rental and access. Our terms and conditions clearly outline any dangerous goods and items which must not be stored in any space. These include:

• Toxic, polluted or contaminated goods
• Firearms, munitions, weapons or explosives
• Radio active materials; highly flammable or hazardous goods
• Living plants or animals; food or perishable goods*
• Anything damp, mouldy, rotten or infested with or damaged by parasites
• Any item which emits any fumes or strong odour
• Cash and securities
• Illegal goods
• Waste